Parcel delivery made easier

How Bob Box smart parcel lockers work

Bob Box is a courier-agnostic smart locker network, allowing supported courier partners to securely deliver parcels to Bob Box locations nationwide, giving you the flexibility to collect when it suits you.

Find a Bob BoxPartner with Bob Box

No app required. Works with most major South African couriers.

Choose Bob Box

Select Bob Box at checkout with supported retailers, book directly through the Bob Go app, or ship through one of our trusted courier partners’ websites. Simply choose the locker location most convenient for you.

Delivered to the locker

Your courier delivers the parcel securely to your chosen Bob Box. The moment it's placed inside, a unique collection PIN is sent to your phone and email.

Collect when it suits you

Walk up to the locker, enter the PIN on the touchscreen, and your compartment opens. No queues, no waiting, no missed deliveries.

Why it works

Built to be safer, faster, and friendlier than the doorstep

Secure by default

Every compartment is individually locked. Only you and your courier know the PIN.

Always open

Most Bob Box locations sit inside trading-hour venues, with select 24/7 sites in high-traffic areas.

Real-time updates

SMS and email notifications keep you in the loop from dropoff to collection.

Compartment sizes

Compartment size guide

Not sure which size to choose? Use this guide to find the right fit.

Small

32 × 10 × 55 cm

W × H × D

  • Shoebox
  • Documents & binders
  • Paperback books
  • Skincare set

Medium

32 × 24 × 55 cm

W × H × D

Everything in Small, plus:

  • Folded clothing
  • Backpack
  • Cleaning supplies
  • Board games

Large

32 × 52 × 55 cm

W × H × D

Everything in Medium, plus:

  • Carry-on luggage
  • Camping gear
  • Gym gear
  • Power tools
Quick answers

Frequently asked questions

How big are the compartments?
Every Bob Box has a mix of small, medium, and large compartments. The courier picks the right size when they drop off your parcel.
How long can I leave my parcel inside?
Standard collection window is 48–72 hours, depending on the courier. You'll be reminded by SMS before the window closes.
Can I return parcels through a Bob Box?
Yes, many of our courier partners support returns. Look for the 'Return via locker' option on your store's returns page.
What if I miss my collection window?
Your parcel is returned to the courier and you'll be contacted to arrange re-delivery. No parcel is ever left unattended.

Ready to try your first Bob Box?

Find a locker near you and pick Bob Box at your next checkout.

Find a Bob Box