How it works
How it works
How to use the network
To get started, create an account on the Bob Go website or download the Bob Go app and sign up. Once you’re set up, you can select Bob Box as a delivery option on Bob Go. You can also add Bob Box lockers to your online store’s checkout, giving your customers a convenient way to send or collect their parcels.
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Get your parcel
Choose Bob Box as your delivery option and select a Bob Box locker location that works for you.
We’ll send you an OTP (one time pin) by SMS as soon as your parcel has been delivered to the chosen locker.
Compartment size guide
Not sure which compartment size to choose? Use this guide to help you find the right fit.
Small
32cm (w) x 10 cm (h) x 55cm (d)
Shoebox
Small board game
Stack of documents/binders
Skincare set
Stock 1 box
Medium
32cm (w) x 24cm (h) x 55cm (d)
Everything that fits in small and,
Towel set
Folded t-shirts
Backpack
Cleaning supplies
Stock 2 box
Stock 3 box
Stock 4 box
Large
32cm (w) x 52cm (h) x 55 cm (d)
Everything that fits in medium and,
Travel bag
Carry-on luggage
Camping gear
Gym gear
Stock 5 box
Compartment size guide
Not sure which compartment size to choose? Use this guide to help you find the right fit.
Small
Medium
Large
32cm (w) x 10 cm (h) x 55cm (d)
32cm (w) x 24cm (h) x 55cm (d)
32cm (w) x 52cm (h) x 55 cm (d)
Everything that fits in small and,
Everything that fits in medium and,
Shoebox
Towel set
Travel bag
Small board game
Folded t-shirts
Carry-on luggage
Stack of documents/binders
Backpack
Camping gear
Skincare set
Cleaning supplies
Gym gear
Stock 1 box
Stock 2 box
Stock 5 box
Stock 3 box
Stock 4 box
Compartment size calculator
Enter the three sides of your parcel in cm — any order is fine. We'll check all orientations and suggest the smallest compartment that fits. Each compartment size also has a weight limit.
Tip: We check all orientations. If your parcel is close to the limit, allow a little extra space for easy removal.
FAQ
Receiving a parcel?
Certainly. Bob Box lockers are located in monitored areas with multiple security systems, including video surveillance and anti-break locks.
As soon as the driver places your parcel in the relevant Bob Box locker, you’ll receive a text message and email containing a unique 6-digit PIN to access the locker.
Instructions:
- Go to the designated locker
- Enter your 6-digit PIN on the keypad
- Retrieve your parcel
- Close the locker door
Green: PIN entered successfully
Red: PIN invalid, please try again
Flashing and beeping: Close the door until you hear a click
Purple: Oops! Something went wrong, please contact support (+27)12 940 1063
The availability of lockers is dependent on the location’s trading hours. You can find the location’s trading hours on our website or click here https://www.bobbox.co.za/locations/
Each locker has a unique name, such as “Adam”, and will be branded as Bob Box for easy identification. The email communication you receive will provide details about the location of each locker. Additionally, you can find each locker’s address on the Bob Box website at https://www.bobbox.co.za/locations/.
You can call us on (+27) 12 940 1063 or email us at [email protected]. We are available 24/7.