How it works
How it works
How to use the network
To get started, create an account on the Bob Go website or download the Bob Go app and sign up. Once you’re set up, you can select Bob Box as a delivery option on Bob Go. You can also add Bob Box lockers to your online store’s checkout, giving your customers a convenient way to send or collect their parcels.
Trusted by leading courier partners
Get your parcel
Choose Bob Box as your delivery option and select a Bob Box locker location that works for you.
We’ll send you an OTP (one time pin) by SMS as soon as your parcel has been delivered to the chosen locker.
FAQ
Receiving a parcel?
Certainly. Bob Box lockers are located in monitored areas with multiple security systems, including video surveillance and anti-break locks.
As soon as the driver places your parcel in the relevant Bob Box locker, you’ll receive a text message and email containing a unique 6-digit PIN to access the locker.
Instructions:
- Go to the designated locker
- Enter your 6-digit PIN on the keypad
- Retrieve your parcel
- Close the locker door
Green: PIN entered successfully
Red: PIN invalid, please try again
Flashing and beeping: Close the door until you hear a click
Purple: Oops! Something went wrong, please contact support (+27)12 940 1063
The availability of lockers is dependent on the location’s trading hours. You can find the location’s trading hours on our website or click here https://www.bobbox.co.za/locations/
Each locker has a unique name, such as “Adam”, and will be branded as Bob Box for easy identification. The email communication you receive will provide details about the location of each locker. Additionally, you can find each locker’s address on the Bob Box website at https://www.bobbox.co.za/locations/.
You can call us on (+27) 12 940 1063 or email us at [email protected]. We are available 24/7.
