The simple way to send and collect parcels
Bob Box is South Africa's open smart locker network, giving you a secure and convenient way to send, collect, and return parcels through trusted courier partners.
Secure
Each parcel goes into its own compartment. Only your PIN opens it.
Convenient
249 lockers across South Africa, near where you live, work, and shop.
Always on
Drop and collect during the locker's trading hours, even on weekends.
Trusted across249+locker locations in South Africa
Delivery that works around you
Bob Box is built to make everyday parcel delivery feel simpler, faster, and more convenient.
Works with multiple courier partners
More flexibility, more access, and a better chance of finding a delivery option that suits you.
Secure lockers
Simple PIN-based collection helps keep your parcel safe until you are ready to collect it.
Convenient locations
Locker locations are placed near where people live, work, commute, and shop.
On your time
No waiting around at home and no unnecessary delivery stress.
249
7
6+
24/7
How to use a Bob Box locker
From checkout to collection, Bob Box is designed to be quick, easy, and clear.
Choose Bob Box
Select Bob Box at checkout or use the Bob Go app to book your shipment.
Delivered to the locker
Your parcel is delivered to the locker selected and your pickup PIN is sent to you.
Collect when it suits you
Enter your PIN at the locker and collect your parcel when it works for you.
Find a Bob Box near you
Search for a locker near your home, office, or daily route and make parcel collection part of your routine.
Search locker locations
Start with a suburb, city, shopping centre, or landmark.
249
Active lockers
7
Provinces
24/7
Access
Open right now across South Africa
A snapshot of lockers ready to take a parcel this minute.
Ruimsig Shopping Centre
Ruimsig · Gauteng
Astron Energy Solly's Motors
Weltevreden Valley · Western Cape
Sasol O'Flaherty
Palmiet · KwaZulu-Natal
Built for everyday customers, businesses, and courier partners
One network, three ways in, whether you're sending a parcel, growing a store, or running a delivery service.
Customers
Send, collect, and return parcels through our network of trusted courier partners, or book your delivery directly through the Bob Go app.
Merchants
Reduce failed deliveries and improve customer convenience by integrating the Bob Box locker network into your ecommerce delivery offering.
Courier partners
Are you a courier looking to use lockers as part of your service offering? Join the Bob Box network and give customers more flexible delivery and collection options.
Used by leading courier partners across South Africa
A strong locker network works best when customers know about it and courier partners actively support it.
People who already collect from a Bob Box
I work shifts, so home delivery never worked. I now collect from the locker at my local mall on the way back from work.
Thandi M.
Sandton, JHB
Couriers used to leave failed-delivery slips for me. With Bob Box my parcel is waiting and the PIN drops straight to my phone.
Sipho N.
Sea Point, CPT
Sending a gift across the country is finally easy. I drop it at the locker and they take care of the rest.
Naledi K.
Umhlanga, DBN
Returns are a breeze now. Pop in the PIN, drop the parcel, done. No queues, no waiting.
Lara P.
Menlyn, PTA
Quick answers to common questions
The basics, sorted, from PINs to couriers to what happens if you miss a collection.
What is Bob Box?
How do I use Bob Box?
When will I receive my PIN?
Can any courier deliver to Bob Box?
Be part of the Bob Box network
Whether you want to host lockers, move parcels, or offer Bob Box to your customers, there is a place for you in the network.
Property owners
Host a Bob Box locker at your site and add value for tenants, shoppers, or visitors. We handle install, maintenance, and uptime.
Courier partners
Use a growing locker network to support more flexible and efficient delivery journeys, with contactless dropoff and one-stop pickups.
Businesses
Add Bob Box to your service offering and give your customers more convenient delivery options at checkout and at returns.
Need help or want to get in touch?
Make support and enquiries easy to access across customer, business, and partner needs.
Contact details
Email
support@bobbox.co.zaPhone
(+27) 12 940 1063WhatsApp
Quick support and easy conversation.
Send us a message
Messages land straight in our team chat. We'll reply by email or phone.